Our clothes are designed, created and manufactured in France. Our fabrics are knitted in France by artisans who are experts in their field.
PRODUCTS & SERVICES
Where are your clothes made ?
Do you offer gift cards ?
Although this is a great gift idea, we do not yet offer this service. As soon as this is the case, we will be happy to inform our customers !
Is it possible to order gift wrapping ?
We do not offer gift wrapping yet !
My command
Where is my order ?
Orders are prepared within 24 hours. Orders placed over the weekend are dispatched the following Monday. Once your order has been sent, you will receive an email tracking your package, active within 24 to 48 hours.
I made a mistake when placing my order, what should I do ?
For technical and organizational reasons, once your order has been validated, it unfortunately cannot be modified. Regarding the size, once your order has been received you can request a FREE size exchange (valid only for shipments to France) . For other countries, size exchanges are not possible. You will have to make a return at your expense. A change of model is not possible, the customer will have to make a return at his own expense and then place a new order for the desired item on the site.
DELIVERY
In which countries can I get delivered ?
We deliver all over the world !
How much does delivery cost me ?
⇒ METROPOLITAN FRANCE
Home delivery
Home delivery between 3 to 5 working days: FREE via Colissimo against signature.
⇒ MONACO & ANDORRA
Home delivery
Home delivery between 3 to 5 working days: €8.95 including tax via Colissimo against signature.
Home delivery on receipt of signature between 3 to 5 working days: €8.95 including VAT via Colissimo.
⇒ EUROPEAN UNION COUNTRIES (EU), GREENLAND, SAN MARINO, LIECHTENSTEIN, VATICAN, GIBRALTAR, FAROE ISLAND & SWITZERLAND / SWITZERLAND
Home delivery
Home delivery between 4 to 8 working days: from €13.10 including tax via La Poste against signature.
Home delivery on receipt of signature between 4 to 8 working days: from €13.10 incl. VAT via La Poste.
Note: For deliveries to Switzerland, customs fees and import taxes payable by the customer may be applied.
Please note: For deliveries to Switzerland, customs fees and import taxes may be charged to the customer.
⇒ DOM-TOM 1 (Guadeloupe, French Guyana, Martinique, Mayotte, Reunion, Saint Martin FR, Saint-Pierre-et Miquelon)
Home delivery
Home delivery between 4 to 10 working days: from €11.95 including tax via La Poste against signature.
Home delivery on receipt of signature between 4 to 10 working days: from €11.95 incl. VAT via La Poste.
⇒ DOM-TOM 2 (French Polynesia, French Southern Territories, New Caledonia, Wallis and Futuna Islands)
Home delivery
Home delivery between 4 to 10 working days: from €14.40 including tax via La Poste against signature.
Home delivery on receipt of signature between 4 to 1 working days: from €14.40 incl. VAT via La Poste.
⇒ EASTERN EUROPE (excluding EU, Switzerland, Russia), NORWAY, ICELAND & MAGHREB
Home delivery
Home delivery between 4 to 8 working days: from €19.50 including tax via La Poste against signature.
Home delivery on receipt of signature between 4 to 8 working days: from €19.50 incl. VAT via La Poste.
⇒ UNITED KINGDOM, JERSEY, GUERNSEY
Home delivery
Home delivery between 4 to 8 working days: from €16.10 including tax via La Poste against signature.
Home delivery on receipt of signature between 4 to 8 working days: from €16.10 incl. VAT via La Poste.
⇒ REST OF THE WORLD / REST OF THE WORLD
Home delivery
Home delivery between 5 to 10 working days: from €28.55 including tax via La Poste against signature.
Home delivery on receipt of signature between 5 to 10 working days: from €28.55 incl. tax via La Poste
Note: For deliveries outside the European Union, including Switzerland, customs fees and import taxes payable by the customer may be applied depending on the country.
Please note: For deliveries outside the European Union, including Switzerland, customs fees and import taxes may be charged to the customer depending on the country.
What are the delivery services?
Colissimo by La Poste (National carrier).
RETURN, EXCHANGE & REFUND
Can I exchange or return my items ?
It is possible to exchange or return your items. See the conditions on our page Exchange, return & refund .
How do I return or exchange my items ?
Please refer to our Exchange, Return and Refund page intended for this purpose. It should be noted that each item concerned must be returned in its entirety (protections, accessories) in its original packaging.
What is the repayment period ?
Upon receipt of your items by our services and after compliance check, you will receive your refund within 14 working days .
Payment methods
What payment methods are accepted ?
We offer different secure payment methods to pay for your order :
Bank card : Visa, MasterCard & American Express
PayPal
Size guide
How to choose my size ?
If in doubt about a size, please refer to our size guide .
Advice & C lothing care
How do I wash my clothes?
To wash your T-shirts:
⇒ Turn your T-shirt inside out before placing it in the washing machine.
⇒ Wash at 30°C with similar colours.
⇒ Do not put your T-shirt in the dryer to avoid cotton shrinkage.
⇒ Iron inside out.
Tip: Always refer to the instructions on the labels of your clothes before washing them!
FOLLOW US
Are there CAMÉLOPARD stores ?
The sale of our clothes takes place exclusively on the Internet!
Where to follow CAMÉLOPARD news ?
Follow our news through our various social media:
Facebook : CAMÉLOPARDOfficial
YouTube : CAMÉLOPARD Official
Instagram : CAMÉLOPARD Official
Twitter : CAMÉLOPARD_FR